Frequently Asked Questions

Welcome to the Bumble & Goose FAQ. Below you’ll find answers to common questions about our handmade biscuits, brownies and luxury baked gifts delivered across the UK, Ireland and Europe.

All of our products are baked in small batches using premium ingredients and carefully packaged for delivery. If you have a question that isn’t covered below, please feel free to contact our team.

Orders & Products

What products does Bumble & Goose offer?

We specialise in handcrafted baked gifts including luxury brownies delivered by post, personalised biscuits, logo biscuits for businesses, individually boxed mini cakes and wedding favours.

Every order is baked fresh in our bakehouse and carefully packed to arrive looking beautiful and ready to enjoy.

Can you add our company logo to biscuits or brownies?

Yes. We specialise in branded edible marketing.

Your logo can be printed onto biscuits, brownies and cupcakes. Popular options include corporate brownie favours, branded biscuits and custom edible gifts for events.

These are often used for corporate events, product launches, employee appreciation gifts and customer thank-you campaigns.

Do you have a minimum order?

Minimum order quantities vary depending on the product.

For bespoke or branded items such as personalised biscuits or corporate brownie favours, orders often start from around 20–25 pieces.

If you’re unsure, simply contact us and we will be happy to help.

Can I personalise the biscuits?

Yes. Many of our biscuits can include names, messages, company logos or event details.

Our personalised wedding biscuits are especially popular for table favours and wedding gifts.

Corporate Orders

Do you supply corporate gifting?

Yes. Corporate gifting is one of our specialties.

Popular options include luxury brownie gift boxes, branded biscuits and corporate brownie bites.

These are commonly used for:

• • Employee appreciation gifts
  • Corporate events
  • Product launches
  • Marketing campaigns
  • Customer thank-you gifts

Do you make logo biscuits for businesses?

Yes, we specialise in logo biscuits for businesses, events and marketing campaigns.

Your company logo can be printed directly onto our handmade vanilla biscuits using edible ink, creating a unique and memorable branded gift.

Logo biscuits are popular for corporate events, product launches, conferences, client thank-you gifts and employee appreciation campaigns.

You can also combine logo biscuits with other branded treats such as luxury brownies delivered by post or corporate brownie favours to create memorable edible marketing gifts.

Can you deliver corporate gifts to multiple addresses?

Yes. We regularly handle multi-address deliveries for corporate campaigns and events across the UK and Europe.

This is particularly popular for HR teams sending employee appreciation gifts or marketing teams organising event gifting.

Delivery

Where do you deliver?

We deliver our biscuits and brownies across:

• United Kingdom
• Northern Ireland
• Republic of Ireland
• Selected European destinations

Many of our products, including luxury brownies delivered by post, can be ordered online and shipped directly to your door.

How do I choose a delivery date?

When placing your order you can choose a dispatch date. This is the day your order leaves our bakehouse.

The arrival date then depends on the delivery service selected at checkout.

• DHL Express – typically next working day delivery after dispatch. While this is a fast service, delivery dates cannot be guaranteed as they are handled by the courier.
• Royal Mail Tracked 24 – usually delivered within 1–3 working days after dispatch. Royal Mail also delivers on Saturdays in many areas.

If you are ordering for a specific event or date we recommend allowing a little extra time where possible.

Need an order urgently? Please contact us before ordering and we will always try to help where possible.

How long do your biscuits and brownies last?

Our products are baked fresh to order.

• Biscuits usually have a best before of 2 weeks from day of dispatch
• Brownies usually have a best before of 2 weeks from day of dispatch

Each product will include a best before date in the packaging.

Weddings & Events

Do you make wedding favours?

Yes. Our wedding favours are very popular and include personalised biscuits and luxury brownie wedding favours.

These can be customised with initials, dates or colours to match your wedding theme.

Can you match wedding colours or themes?

Yes. Many couples ask us to match colours and styling for their wedding biscuits or favours.

If you have inspiration images or colour palettes we are happy to discuss bespoke designs.

Ingredients & Allergens

Do your products contain allergens?

Our baked goods contain allergens including:

• Wheat (gluten)
• Milk
• Eggs

Our kitchen also handles nuts and soya. Full ingredient and allergen information is available on request.

General

How do I place an order?

You can order directly through our online shop, or contact us if you need help with a bespoke order. You can also email us to discuss requirements.

Many of our corporate and wedding orders are customised, so we are always happy to discuss ideas.

Can I speak to someone about a bespoke order?

Absolutely. If you have a bespoke idea for biscuits, brownies or branded gifts please get in touch and we will be happy to help.

Contact us:

Belfast – 0044 28 9131 1941
London – 0044 20 3874 8021
Edinburgh – 0044 131 563 4478
Dublin – 00353 1526 7485